Privacy Policy
This Privacy Policy explains how Restec (“Restec,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, contact us, request information, or receive communications from us (including SMS/MMS text messages and phone calls). Restec operates under the legal entity RESTEC INC, doing business as RESTEC KITCHEN INC.
1) Who We Are
2) What Information Is Collected
We collect information you provide directly and information collected automatically when you interact with our website or forms.
- SMS Opt-In Data: When you opt in to receive SMS from us, we collect your name, phone number, and other contact details you provide.
- Message Activity: We collect message activity such as sent/received messages, delivery status, and opt-in/opt-out records.
- Technical Data: Technical details like IP address, device type, and browser may be collected when you use our forms or website.
This information is used only to send relevant messages, manage appointments, provide customer support, and operate our services.
3) How User Data Is Used
- We collect and use personal data such as phone numbers and message interactions solely to deliver SMS communications requested by the user.
- This data is used for messaging delivery, consent management, and compliance with carrier regulations.
- User information is not sold or shared with third parties for marketing purposes.
4) SMS Opt-In Consent
SMS Opt-In Consent: By providing your phone number, you agree to receive SMS messages from Restec related to appointments, notifications, and customer support. Message frequency may vary. Message and data rates may apply. You can opt out anytime by replying STOP. For help, reply HELP or contact us at [email protected] or +1 (561) 786-7497.
5) Cookie & Tracking Practices
- We use cookies and similar tracking technologies to improve website functionality, analyze usage, and enhance user experience.
- These technologies may collect information such as IP address, browser type, and pages visited.
- Users can manage or disable cookies through their browser settings at any time.
6) Data Security and Handling
- We implement appropriate technical and organizational security measures to protect user data from unauthorized access, misuse, or disclosure.
- Personal information is accessed only by authorized personnel and is used strictly for its intended purpose.
- Data is retained only as long as necessary to fulfill business, legal, and regulatory requirements.
7) User Rights
- Users have the right to access, update, or request deletion of their personal information at any time.
- Users may opt out of communications or withdraw consent where applicable.
- Requests related to data rights can be submitted by contacting us directly.
8) Mobile Info Sharing Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9) How We Share Information
- Service providers that perform services on our behalf (e.g., communications, hosting, CRM/support tools), only as needed to provide those services.
- Legal reasons if required by law or to protect rights and safety.
- Business transfers (e.g., merger/acquisition), where permitted by law.
We do not sell your personal information.
10) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last revised.
11) Contact Us
RESTEC INC
DBA: RESTEC KITCHEN INC
1601 N Congress Ave, West Palm Beach, FL 33409
Email: [email protected]
Phone: +1 (561) 786-7497
Website: www.restecus.com